top of page
  • Where are the leather goods made?
    It depends on the brand. Our leather products are mainly curated from the UK, Europe and Japan that are known for excellence in design and leather craftsmanship. In any case, the country of manufacture will be indicated clearly under the product description for every product.
  • Are you an official stockist for the brands you carry?
    Yes. We only work directly with brand owners. Over the years, we have established a very close relationship with them and we are familiar with their products and services (e.g. personalisation/bespoke) they provide.
  • Any tips to care for my leather goods?
    For on-going maintenance, all you need is to wipe down the surface with a piece of clean, damp cloth (not dripping wet). Remember to clean and condition the leather occasionally to prevent it from drying out or cracking too. Gentle reminder: Regardless of the kind of leather cleaning solution you use, always test on an inconspicuous area first.
  • Do you provide personalization of products?
    Yes - some brands do provide personalization for a small premium. An option under the product description will be provided if it can be personalized. If you are not sure, just drop us a message here, IG or WhatsApp (+65 9615 9469). We will be happy to help.
  • I ordered a personalized product but I have changed my mind regarding the initials. Can it be done?
    We will try our best. Let us know ASAP!
  • I'm buying as a gift. Do you provide gift wrapping?
    Most if not all products come in their own presentable packaging. We can have it nicely wrapped in our branded ribbon if it works for you. Let us know at Checkout and we will see what we can do for you.
  • What if there is a problem with the product?
    We have been blessed with very few returns from customers over the years. But things happen. If you have any issues with the product, please drop us an email to: beleatherlab@gmail.com upon receipt of the product with a brief description of the problem. Please DO NOT return the product before contacting us.
  • What are your shipping rates?
    Other than Mars, airports, military addresses, P.O boxes, we deliver to major cities worldwide. See shipping price here: Singapore Always free. ;) <3 Worldwide via DHL Express: S$20 flat for most small leather goods and accessories. S$50 flat for larger items such as bags/briefcases. *nett amount after discount/store credit/vouchers etc is applied The correct delivery charge will be shown at Checkout.
  • Do you offer self-pickup or meet up option?
    All orders are delivered to you by our courier partners. We do not offer self-pickup or meet up option.
  • How can I pay?
    We offer PayPal (which accepts VISA, MASTER, AMEX). For Singapore customers, you may also opt to make payment conveniently via PayNow (payment details and instructions will be given at Checkout).
  • Sup
    lol
  • How do I care for small leather goods like a wallet or a card case?
    The "best" way to care for leather is to use it. And some TLC with a little leather cleaner/conditioner every now and then is all you need to clean, nourish and protect it for years of faithful service!
  • How much leather cleaner/conditioner should I apply?
    Less is more when it comes to leather care. And ALWAYS test on a inconspicuous area first to test for color fastness.
  • How often should I clean my leather goods?
    There are no hard and fuss rules. You can do it every less or more often depending on usage. For ongoing maintenance, all you need is dust off any surface dust/dirt with a clean cloth followed by cleaning it gently with a clean, damp cloth (not dripping wet!). Then leave it to dry naturally. *Keep the hair dryer for your hair only!
  • What are some leather care tips?
    Here are some tips yo can't take note of. Its not an exhaustive list because there are so many scenarios when it comes to stains for instance. So if in doubt, drop us a message, we will try our bestsellers to help. For stubborn stains, always bring your leather to a professional for treatment. Protection Avoid direct heat source for prolong period to prevent dry out or cracks. Eg. on the dashboard of your car; on the oven top etc. Keep leather dry. If it gets wet, let it dry naturally. Clean and condition your leather often to prevent cracking/dry out and to bring back the sheen and suppleness. IMPORTANT: When using any cleaning solutions on leather, always test it on a less obvious area. Avoid placing sharp objects such as keys with leather to prevent scratches. Avoid possible contact with inks, oil and fragrance. Always placed unused leather products in a box or dust bag. Tip: Reuse the original packaging for storage. Avoid overstretching a wallet/card holders with too many cards. It will cause the leather to lose its shape. Its a good practice to do regular "housekeeping" Stains For surface dirt, clean with a damp cloth and let dry. Treat stains from food/skin by blotting it with a piece of clean, dry cloth. Do not wipe as it will spread the stain. Do not scrub or brush a stain on a particular spot as it may lighten the color of the leather. Do not leave printed items such as newspapers or magazines on leather as the inks may bleed and transfer onto the leather surface. Be mindful of color transfer from new denim apparels. Some color dyes on denim may not be stable and may transfer its color onto lighter leather accessories
Can't find what you are looking for? 

Thanks for submitting!

bottom of page